Privacy policy

🔐 At 1VC.GE, protecting your privacy is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights under applicable data protection laws, including GDPR, CCPA, and others.

If you have any questions about this Privacy Policy or how we handle your personal data, feel free to contact us at: 📧 info@1vclub.ge

✅ Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

If you contact us directly, we may collect additional information such as:

Your name
Email address
Phone number
Shipping/Billing address
Message content and attachments
Any other data you provide voluntarily

📥 Personal Information We Collect

We may collect or process the following types of personal information, depending on your activity on the site and your region:

📌 Contact Information:

Name, phone number, email, shipping & billing addresses

📌 Financial Information:

Credit/debit card details
Payment method, transaction history, confirmation data

📌 Account Information:

Username, password, preferences, security questions

📌 Transaction & Shopping Activity:

Products viewed, added to cart or wishlist
Purchases, returns, exchanges, cancellations

📌 Communication:

Emails, chat history, messages sent to our support

📌 Device & Technical Data:

IP address, device type, browser, operating system, network connection

📌 Usage Data:

Site navigation behavior, time spent, clicks, and interactions

🔍 Sources of Information

We collect your personal data from the following sources:

Directly from you, via forms, messages, account creation, or purchases
Automatically, through cookies and browser interactions
Third-party service providers, such as payment processors and analytics tools
Marketing & business partners, for personalized offers or joint campaigns

🛠 How We Use Your Information

We use your personal data for various purposes, including:

✔️ To Provide and Improve Our Services:

Process orders, manage your account, and deliver products
Handle returns and exchanges
Send order updates, confirmations, and delivery tracking
Recommend products based on your interests and activity
Ensure a personalized, seamless shopping experience

✔️ Marketing and Advertising:

Send promotional emails, texts, or newsletters
Show personalized ads based on your behavior on our website
Run loyalty or referral programs

✔️ Security and Fraud Prevention:

Authenticate users and protect accounts
Detect, prevent, and investigate fraudulent or harmful activity
Monitor for abuse and misuse of our platform

✔️ Legal Compliance:

Comply with legal requirements and valid requests
Enforce our terms and policies
Cooperate with legal authorities when necessary

🍪 Cookies & Tracking Technologies

Like many websites, 1VC.GE uses cookies and similar technologies to:

Store preferences and shopping cart data
Understand user behavior and improve site performance
Deliver tailored content and advertising

You may adjust your browser settings to decline or delete cookies at any time.

🤝 Sharing Personal Information

We may share your data with trusted third parties in the following scenarios:

With Shopify, which hosts our platform and processes some data
With service providers (e.g. payment processors, shipping, analytics)
With marketing partners, for advertising purposes
At your request or with your consent, such as when using social login
During business transactions, such as mergers, acquisitions, or asset sales
To comply with legal obligations, or protect our users and services

🌍 Shopify’s Role

Our services are hosted by Shopify. When you use our store:

Shopify may collect and process your personal data
Your data may be transferred internationally
Shopify may use your interactions across multiple stores to improve services

To learn more, visit:
🔗 Shopify Consumer Privacy Policy

🌐 Links to Third-Party Websites

Our website may contain links to third-party platforms.
We are not responsible for the privacy or security of those websites.
You should review their policies before submitting any personal information.

🚫 Children’s Data

Our services are not intended for users under the age of majority.
We do not knowingly collect information from minors.
If you're a parent or guardian and believe your child has submitted data, contact us to request deletion.

🔒 Data Security & Retention

We use strong security measures to protect your personal data. However, no system is 100% secure.

We retain your information:

As long as your account is active
As needed to provide services
To comply with legal obligations or resolve disputes

⚖️ Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

Right to Access – see what data we hold about you
Right to Delete – request deletion of your personal data
Right to Correct – request correction of inaccurate data
Right to Data Portability – request a copy or transfer of your data
Right to Opt Out – of marketing or targeted advertising
Right to Restrict Processing – limit how we use your data
Right to Withdraw Consent – at any time

To exercise these rights, contact us or use available tools on the site.

We may verify your identity before processing requests and reserve the right to refuse requests that are unverified or unreasonable.

📝 Complaints & Disputes

If you have concerns about how we process your data, please contact us.
You may also have the right to escalate your complaint to a data protection authority, depending on your location.

🌐 International Data Transfers

We may store and process your data outside your country of residence.
If you are in the EU or UK, we use Standard Contractual Clauses or other legal safeguards to protect international data transfers.

📅 Policy Updates

We may update this policy occasionally for legal or operational reasons.
When we do, we’ll revise the “Last Updated” date and provide notice as required.

Last updated: 06.08.2025